The recruitment industry is constantly changing, and if you’re a busy HR professional it can be hard to keep up. To make life a little easier, we’ve collated the top recruitment trends people are talking about in Australia today.
1. Improving candidate experience is a major priority for employers
According to HRD Magazine Australia, employers are working hard to improve the candidate experience to help them attract talent in an increasingly competitive recruitment market.
The potential for this to result in more hires has been backed by research – with a recent survey showing that candidates who are highly satisfied with their recruitment experience are 38% more likely to accept an offer.
The highly tech-savvy Gen-Z is also entering the workforce, and they expect a seamless, personalized experience. Applying for jobs via mobile phones is becoming increasingly common, and all digital experiences need to be optimised for mobile. Employers who introduce a one-click application process will be perceived as forward-thinking, and receive more applications.
It’s also been reported that Gen-Z are much more likely to read text messages than emails, which should be factored into your recruitment processes. They’re also more used to virtual interviews – via video or Skype – so this should always be an available option.
2. AI will continue to change the way we hire
Unsurprisingly, the adoption of AI will continue to shape our recruitment processes. Over the past couple of years, AI-assisted tools have helped HR professionals and hiring managers shift through resumes, schedule meetings and automate admin tasks.
Today, the use of chatbots is becoming an increasingly popular way to engage with prospective candidates and improve their candidate experience. They can pre-screen candidates, detect candidate feeling and sentiment, and assist with the onboarding process.
Other interesting AI tools that are developing include:
- Software that automatically transcribes interviews for conversational analysis and help recruiters identify candidate weaknesses, as well as strengths.
- AI tools that automatically conduct background and reference checks, handling the entire process from end-to-end
- Programmes for calculating optimal compensation and salary packages
3. The demand for soft skills is set to soar
A 2019 survey from Deloitte shows that Australia’s skills shortage is expected to rise, and the demand for soft skills such as communication and ability to collaborate will rise with it.
LinkedIn recently announced the top 5 soft skills currently in demand in Australia are: creativity, persuasion, collaboration, adaptability and emotional intelligence.
Candidates with these traits will become increasingly sought-after, which is worth bearing in mind during the recruitment process. Prioritising essential soft skills over hard skills which can be learned could be an effective strategy for attracting and retaining top talent.
4. The financial services sector is still experiencing a significant shift
Seek Australia’s fourth employment key trend for 2020 highlights a continual rise in demand for compliance and risk professionals throughout the financial services sector. The increase in the number of risk and compliance jobs is a result of the 2017-2018 Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.
Candidates who hold this niche skills set will to increasingly headhunted as more career opportunities will continue to unfold.